It would seem that a phone with a 100% battery charge should last no less than half a day, or even a whole day of hard work. But alas, no one is immune from problems with their gadget in a year or two. Users are at a loss as to why the phone turns off when fully charged, given that they hardly use it.

This happens with all modern devices, including devices running the android operating system. It is extremely problematic to understand immediately why the androyd behaves this way when fully charged. In some cases, even when charging is connected, the phone turns off. Let's see why this happens and how to deal with it.

• Let's mention right away that these can be system or hardware problems that can manifest themselves suddenly or after a certain time. Most often, the cause is physical damage, which includes: falls, blows, strong pressure.
• Then there is the problematic battery. This includes contamination of the marks, damage due to a strong impact, or its complete wear after several hundred charge-discharge cycles. Sometimes, which is enough to take measures to dispose of it and purchase new components.
• The charger needs to be checked. Due to inadequate supply of electricity, it is able to cause irreparable harm to the battery and gadget. And under the most deplorable circumstances, disable the motherboard of the device.
• Perhaps due to a system failure, the firmware suffered. This happens due to the installation of applications from an unprotected source or viruses getting into the internal memory.
• If a fully charged phone turns off or restarts on its own, one of the internal modules may be defective. It will not be possible to detect this by external signs; you will have to resort to a full-fledged diagnosis and subsequent replacement of the faulty part.
• Additionally, check the charging socket. Small debris or dirt could get in there, contributing to poor contact with the charger. Things are much worse if the smartphone has fallen and damaged the connector.

Not a single problem is complete without moisture getting inside the device. This happens both in direct contact with the liquid (falling into the bathroom, toilet bowl, puddle, beer), and a change in temperature, when from a cold street, he gets into a warm apartment, which causes condensation, which contributes to the oxidation of contacts and disruption of the power controller.

Separately, check the lock button, which is responsible for turning the gadget on and off. Quite often, it turns out to be faulty and entails constant shutdowns and reboots of the device without the knowledge of the owner. Solved by the complete replacement of the mechanical module.

Solution

One of the worst options is to disconnect (or crack) the microcircuit on the system board of the device. This includes a memory card slot, power controller, or processor. In this case, the system will continue to work, but with periodic failures.

This happens after a strong blow. A damaged microcircuit needs to be soldered, however, in order not to accidentally make a mistake and leave the phone inoperative, you need to carry out diagnostics, which is impossible without specialized equipment.

Replace battery

Having found that the battery is the cause of all troubles, it is worth replacing the battery immediately. The easiest way to do this is if it is a removable type. Otherwise, the phone will have to be disassembled, which, without some skill, can lead to new breakdowns.

flashing

After making sure that the software has failed, the gadget will need to be reflashed. Again, despite the instructions available on the Internet, an unprepared person will only make things worse by turning their favorite gadget into a “lifeless brick”. Contact a specialized service center for assistance.

Reset all settings

Well, a possible solution in case of a system failure will be a hard reset. Despite the simplicity of the operation, it restores damaged areas and allows you to return the device to its previous state. Be sure to back up your information before doing so. Transfer important contacts, photos and music to cloud storage or personal computer. This feature is by no means a panacea for all problems, and it rarely helps.

Conclusion

So, faced with the fact that your mobile device turns off even when the battery is fully charged, should push you to go to a service center. This applies to everyone who does not have specialized tools at home and has never repaired smartphones.

Only specialists will be able to conduct a full diagnosis and identify the cause of the malfunction, which does not allow your gadget to fully function.

Video

When asked why the Samsung phone turns off by itself, the masters of our service center will answer without any problems. This behavior of a Samsung phone is usually caused by the following reasons:

1. Problems with the battery.

After some moisture or for other reasons, the contacts of the battery (or the phone itself) may be contaminated. Elementary cleaning is the solution to this problem! Battery contacts can also be bent, which leads to poor power contact, and therefore, to the self-shutdown of the mobile device.

In addition, the battery itself (loss of battery capacity) can cause this behavior of the smartphone. Or, from time to time, she "swollen", which can be seen with the naked eye. In these cases, battery replacement is required.

2. Moisture getting under the case.

This is the classic reason. The impact of water (aggressive environment) quite often leads to our service center customers whose phones have been bathed in liquid. Our masters will eliminate the results of moisture inside the device and repair your device.

3. Depreciation of the "upper" cable.

As a rule, the Samsung phone turns itself off when there is an incoming call. Due to the wear of the “upper” loop during the operation of the mobile device, a short circuit occurs in the power circuit, which leads to similar consequences. Replacing the worn part will resolve the situation.

4. Faulty flash memory or processor.

If your Samsung phone is dropped from a height or hit on a hard surface, the flash memory or processor may be damaged. Due to the fall, their contacts could move away from the system board, which causes violations of such a plan.

5. Malfunction of the display module (for Samsung phones of the slider format).

The display module is a cable that connects the system board and the phone's display. Over time, this component may fray, and then it needs to be replaced.

If your Samsung phone turns off by itself, just come to our service center. Smart Center specialists will not only conduct a high-quality diagnostic examination, which, by the way, is always free within the walls of our workshop, but will also perform the necessary Samsung phone repairs, which will return your gadget to its previous performance.

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Samsung phone turns off by itself - reasons

Christina, Samsung a30

The phone itself is blocked and when they call me, it can either light up or go out and there is no way to pick up the phone. what could be the reason not long ago changed the glass.

Hello!
The reason may be mechanical or systemic. The cost of repair is from 1000 rubles, diagnostics are free.

Nikita, Samsung J5 2016

The phone turns itself off.
Background:
I was walking with friends and my phone completely sat down. I came home left it turned off on the charger and went for a walk. I walked for 30 minutes. After that I came home, the phone worked fine. I sat down to play on the computer and put it next to it and put it on charge.
The phone was next to the keyboard. While playing, I noticed that the screen turned blue, and then rebooted.
And after that moment, it turns itself off, a blue screen appears. I note that when the phone is turned off and I put the battery in, it gets hot.
The phone was not dropped or flooded with water.

Good afternoon
There may be problems with the internal memory of the phone. The cost of repair is from 1000 rubles, diagnostics are free.

Ilya, Samsung A10

Yesterday we bought a phone, I opened it and looked at it, everything seems to be ok, but it turns off by itself! What to do? We decided to give. Maybe you know what's wrong?

Hello!
It is impossible to make a diagnosis without seeing the device. The reason may be a manufacturing defect, software malfunctions, damage to the board during transportation, and others.

Alexander, Samsung GALAXY Note 2

Hello! The phone works more or less stably when the charger is connected. When the charging is turned off, it dies and, at best, tries to turn on immediately, but stops at the first boot label and tries to start again.

Good afternoon
Most likely a fault in the power circuit. The cost of repair is from 1000 rubles, diagnostics are free.

Eugene, samsung galaxy s6 edge

The phone started to turn off by itself, for example, the charge was 70%, but how do I turn it on becomes 30% I think it's the battery? And how much will it cost to replace the battery?

Good afternoon
The cost of replacing the battery from 2500 rubles with the original spare part. According to the availability of spare parts and the final cost, it is necessary to clarify by calling the service.

Anastasia, Samsung J6+

The problem is this: when the phone turns off, because the charge is 0%, I connect the charger to it, after which the screen lights up and the phone vibrates. After that, the screen goes out, but after a few seconds the same thing happens. What could be the problem?

Hello!
The problem may be in the charging connector, malfunctions in the power circuit, and others, the cost of repairs is from 1000 rubles, diagnostics are free.

Gelik, Samsung a40

Hello, I recently purchased a Samsung a40 phone, the flashlight on it goes out when the bodies are put on a security lock. Why so how to fix it?

Hello!
It is necessary to clarify in the application settings whether there is a function to work in the background. If not, you can download a third-party flashlight app. If there is a function

Irina, Samsung A50

5 days after buying the phone, it turned on by itself, does not charge, took it to the service for 4 days and turned itself on. History repeated itself yesterday. It turned out to turn on only the sound button plus the phone's power button. Naturally, they do not want to change the phone.

Hello!
The reason may be a software failure, malfunctions in the internal memory, and others, the cost of repairs is from 1000 rubles, diagnostics are free.

Marina, Samsung A7 (cast battery) 2015

The phone turns itself off and then turns itself on

Hello!
Rebooting the phone may be due to a software failure or a malfunction of the internal memory. The cost of repair is from 1000 rubles, diagnostics are free.

Tatiana, Samsung A50

Hello, I bought the phone only it came out in March. After 4 months, with an accidental impact, the screen was damaged, crashed, stripes appeared at the bottom, superficial damage. I turned to the Samsung service, they changed the screen, ran diagnostics, but a week later, for no reason, when charging 54%, the phone turned off, absolutely nothing helped / I didn’t know about the magic buttons to revive the phone))) / . And he himself turned on after 3-3.5 hours, as if he had been rebooted. Then exactly a week later, the situation repeated itself, then I took advantage of the forced inclusion. Turned on .. what will happen next .. sorry ..

Hello!
Try deleting unused apps and files. If the problem persists, turning off the phone may indicate a malfunction in the internal memory. If any are found, the cost of repairs is from 1000 rubles, diagnostics are free.

Maksim, Samsung A50

A month after the purchase, one day the phone turned off by itself, they could only turn it on by emergency turning on the volume down button plus power, the next day it turned off again at about the same time, they also turned it on with an emergency turn on. Updated the software, tomorrow we'll see how it behaves. What could be the problem?

Good afternoon
The reason may be excessive memory fullness, software failure, try deleting unused files and applications and test the phone. If the problem persists, diagnostics are necessary, it is free of charge in our service.

Igor, Samsung Galaxy J1(6)

It started to turn off when fully charged, for example, the scoreboard is 96%, but it’s worth talking a little, it goes out and when you turn on the battery-0%. I didn’t urinate, I didn’t fall, I changed the battery half a month ago, it didn’t help.

Good afternoon
The reason may be a malfunction in the power circuit, microelements of the board, and others. The cost of repair is from 1000 rubles, diagnostics are free.

Umerenkova Alena Alekseevna, Samsung j4+

Phone beeps intermittently and shuts off abruptly
The first time it was discharged to the end and did not make a sound, then it showed the entire program
The second time was a week later from the first it made a sound and turned on, but it will turn on quietly without problems
Could there be some serious problem?
Phone from the strength of a month
Didn't get wet, didn't fall.

Good afternoon
Try resetting to factory settings. If the problem persists, diagnostics are needed, the cause may be programmatic. The cost of repair is from 1000 rubles, diagnostics are free.

Sveta, Samsung Galaxy A7

Well, everything seems to be fine, but when you climb in it all day today and it sometimes goes out, it lights up and goes out and lights up

Good afternoon

Shahnoza, samsung galaxy s4

Hello, my phone turns off on the street even when the Internet is turned off, but with it it turns off almost immediately, and without it after 5 minutes. A year ago, the board was replaced, because it broke. Turned off around November. The battery was recently replaced because the old one was blown out. Thought about it, but no.
Can you roughly tell what it is?

Good afternoon
The cause may be a software failure, failure of flash memory, and others. The cost of repair is from 1000 rubles, diagnostics are free.

ivan, samsung galaxy s6 edge

Hello, the phone started to turn off by itself, it reaches the first splash screen and again it turns off, the only way out is that I put it in the freezer))) and it turns on, what is the problem in the battery or in the hardware? The battery is not much swollen. And how much will the repair cost approximately? Thank you

Hello!
The cost of replacing the battery from 2500 rubles with the original spare part. Diagnostics is free.

Alexander, Samsung a5 2015

Hello, during a conversation with an interlocutor, the phone turns off completely on its own, regardless of time, it can turn off after 2 minutes or maybe after 9 minutes, everything has already been removed from the phone

Good afternoon
A software failure is possible, as well as malfunctions in the power circuit and others, the cost of repairs is from 1000 rubles, diagnostics are free.

Igor, Samsung Galaxy J7 2016

The phone was hit against the wall, the display broke. Changed the display, all is well. Everything is bright. But after a couple of days the phone started turning off by itself. The battery seems to be normal, the phone is 11 months old.

Hello!
The consequences of an impact are possible - microcracks on the board, damage to the power circuit, and others. The cost of repair is from 1000 rubles, diagnostics are free.

Alexander, Samsung Galaxy Core Prime

My phone can turn on when it is turned on.

Good afternoon
A software failure is possible, the cost of restoring the software is 1000 rubles. Diagnostics is free.

Jason ;), samsung galaxy s7

Everything works ideally. But as soon as I turn the screen to the right, it turns off or with some kind of strong shaking. Before I changed it to a new battery, this was not the case. What should I do?)

Hello!
Diagnostics is needed, the problem may have arisen due to incorrect installation of a new battery. Also, the cause may be malfunctions in the power circuit, microcracks on the board, and others. Diagnostics is free, the cost of repair is from 1000 rubles.

Marina, samsung galaxy j6

After the last update, the phone started to freeze at any% (for example, 89%) and keeps it that way all day. Then it abruptly turns off and I put it on charge and writes 0% to me, and when it hangs between 60-40% I put it on charge and literally in a second it writes 100% and I can climb and then after a while it turns off and writes 0%. Why is that?

Good afternoon
The reason can be both software and mechanical. The cost of repair is from 1000 rubles, diagnostics are free.

Elmir, Samsung NOTE 4 N910C

Good afternoon phone after falling into the water, the display was replaced. Now the phone turns off by itself, it only helps to remove the battery and insert it back.

Good afternoon
The cost of repair after a liquid hit is from 1500 rubles.

Armen, Samsung Galaxy S10

Gave his wife on March 8 Samsung Galaxy S10. We did not use the phone much for a couple of weeks, we only studied the possibilities and characteristics. And when a SIM card was inserted a few days ago, it turned itself off three times during the day. And it started only after a hardware reboot ("volume" down and the "on" button for 7-12 seconds). After the purchase, the battery was fully charged, then discharged to 15% and so on three times. Battery is normal. The phone was not wetted, not dropped, before the installation of the SIM card, it was never cut off, and now I don’t know what to think. What can be the cause of the "flagship" hanging and how to deal with it?

Hello!
The reason for a reboot can usually be a software failure, a malfunction in the power circuit, problems with the internal memory of the phone, and others. The exact reason can be called only after the diagnosis, it is free.

Valery, J510

The phone does not go into lock (sleep) mode, but turns itself off. After that, to start it, you need to remove the battery and insert it back. I don’t know exactly how one of the parts heats up under the display connector under the metal screen. It all started after replacing the display. But on the Internet you can climb or watch movies until the battery runs out of problems. And it turns off only in blocking mode.

Good afternoon
Diagnostics is necessary, malfunctions in the power circuit are possible, the cost of repairs is from 1000 rubles, diagnostics are free.

Asya, samsung galaxy j5

Hello, the phone began to turn off when talking exactly after one minute, there is a timer on top, tell me how this can be removed?

Hello!
Try resetting to factory settings, if the problem remains, most likely a software failure, the repair cost is 1000 rubles, diagnostics are free.

Andrey, Samsung j5 2017

The phone is new, 1 month old, it turns off on its own even when idle, sometimes the screen freezes and only the shutdown button works, after which it turns on by itself through. 0.30-1min.

Good afternoon
The internal memory may be overloaded. Try to remove unused programs and files, if the problem persists, reinstalling the software is 1000 rubles, diagnostics are free.

Nazim, samsung galaxy grand prime

Hello! sometimes the mobile itself turns off, I remove and re-insert the batteries and load the screen again and it works! what's the matter? Thank you!

Good afternoon
The reason may be in the software, failure, malfunctions of the battery contacts, failures in the power circuit, and so on, the cost of repair is from 1000 rubles, the diagnostics are free.

Sofia, Samsung Galaxy J5 2016

Good afternoon. I bought the phone a year and a half ago. With the onset of cold weather, he began to lag in every possible way. Brake, turn off at 10% charge, the mobile hotspot setting is gone. And now it lies and turns on for 10-20 seconds, giving out a sign, the androyd com process is stopped. And it reboots. And it's been that way for a long time. What to do?

Good afternoon
The reason may be a software failure, as well as a failed internal memory. The cost of repair is from 1000 rubles, diagnostics are free.

Selbi, Samsung S 7 edge

Hello, such a problem of the bodies itself turns off and turns on very hot, it’s impossible to hold in your hand, it may not work for days and then the Internet turns on by itself, turn on the bodies turns off, help me find out the reason, thanks.

Good afternoon
Consumption on the board, malfunctions in the power circuit are possible, the cost of repairs is from 1000 rubles, diagnostics are free.

Shamil, Samsung Galaxy J6+

Hello. Bought this phone a month ago. The phone did not fall or get wet. It doesn't matter how much charge is 100, 50 70 80% in the cold. The last time at +2 turns off by itself and turns on by itself. Sometimes when talking on the phone on the street in the cold, the phone turns itself off at the time of the conversation. The phone is under warranty. What is the reason?

Good afternoon
The reason may be a malfunction in the power circuit, a software failure, and others, in our service the cost of repairs is from 1000 rubles, diagnostics are free. If the phone is under warranty, you should contact the warranty service. The exact cause can only be named after diagnosis.

Anna, Samsung Galaxy A5 2017

Hello!
The phone turns off in cold weather, when 20-25% of the charge remains on it, in other conditions it discharged to 0, it works fine. What could be the cause of this problem?

Good afternoon
The reason may be that in the cold the charge consumption accelerates, it may also indicate a battery that is failing, to name the exact reason, diagnostics are needed, it is free.

Dhaka, Samsung S5

Hello, the phone charging indicator randomly changes with each charge, then 0, then 45 or then 100 shows, with such charging it periodically turns off. Even when charging from the network, it periodically turns off. I changed a new battery, it's still the same, but one caveat, the reaction when replacing it with another battery is different

Good afternoon
Diagnostics is necessary, consumption on the board is possible, malfunctions in the power circuit, the cost of repairs is from 1000 rubles, diagnostics are free.

Olesya! , Samsung s7edge

Hello, I tried to install WhatsApp, the application took a long time to load, I had to stop the download, after that the phone turned off and could only turn on while charging, now the battery runs out quickly even if I don’t use the phone and it gets very hot! Turns off spontaneously and can only turn on when charging.

Hello!

Vadim, samsung galaxy A5

Hello. I have a Samsung Galaxy A5 2015. Even with a good charge, the phone turns off by itself and turns on again as if nothing had happened. The phone did not fall and moisture did not get in.

Hello!
A software failure is possible, as well as malfunctions in the internal memory of the phone, the cost of repairs is from 1000 rubles, diagnostics are free.

Love, samsung galaxy 5

The phone turns off when charging 50-70%, then it does not turn on, it goes on a permanent reboot until you connect it to charging. after switching on, it often became that the call was not made. the call is not sent to another number and I can not call at all.

Hello!
The reason may be a software failure, malfunctions in the power supply circuit by charge, and others, the cost of repairs is from 1000 rubles, diagnostics are free.

Love, Samsung galaxy j7

When you turn on the phone, the screen turns off by itself and turns on normally only once from the 10th, and when I'm on the Internet, the screen also turns off by itself, but when I watch a video with it, everything is fine and when they call me while watching the video, sometimes I can’t answer, and then I have to insert the headphones and answer with the button from the headphones. I can’t understand what’s wrong with him, he fell 1 time, but the problems started long before that

Good afternoon
Diagnostics is needed, it is difficult to say at the moment what the specific reason is - the range - from a software failure to malfunctions of microelements of the board and power circuits. The cost of repair is from 1000 rubles, diagnostics are free.

George, Samsung j1 mini 2015

Hello, I watch videos on YouTube, the phone sits down to 30% -20%, a wheezing starts in the headphones and the phone turns off.
I bought a new battery, after 20 days it heats up and sits down to 50% and the phone turns off.

Hello!
The reason may be in the consumption on the board, malfunctions in the power controller and others, the cost of repairs is from 1000 rubles, diagnostics are free.

Basil, Huawei P10

Hello, such a problem, when charging the phone, it doesn’t matter to what%. After 5 minutes, the phone turns off. And so 5-7 times. From the button started it works. Then it works fine all day long. At the next charge, everything repeats.

Good afternoon
Malfunctions in the power supply circuit are possible, the cost of repairs is from 1000 rubles, diagnostics are free.

Sergey, Galaxy J7

The phone itself turns off even when it is charging. But it does not turn off if it is used while charging is connected. If you take out the charger, it turns off again.

Hello!
The reason may be in a faulty battery, in the power controller, and others, the cost of repairs is from 1000 rubles, diagnostics are free.

Alexei, samsung j3 6

I climbed in the vibe on charging, everything was fine, the screen darkened sharply and stripes appeared and began to buzz. now it turns on once again, it displays the name, 1.5 minutes passes even less and goes out

Good afternoon

Aisylu, Samsung a3 2017

Good afternoon. My phone turns off when it's cold. Charging sits down completely. If you go into the room, after a few minutes it turns on.
Or if you put it on charge, it shows that there is a charge. When you turn off how much it was, it shows so much.

Hello!
If the phone discharges quickly only at low temperatures, and under other circumstances it works properly, even if you load it with work, then the phone is in good order. If the phone is quickly discharged under any circumstances, the reason may be a malfunction of the battery, consumption on the board, and others, the cost of repairs is from 1000 rubles, diagnostics are free.

Vova, samsung galaxy j 2 2018

Hello, I was sitting, climbing VKontakte, and I had a bang, and the phone rebooted. That is, it turned off, and turned on instantly. What is the problem?

Good afternoon
Most likely, the phone's memory is overloaded, try deleting unused files and applications, if the problem persists, a software failure or malfunction of the internal memory is possible, the repair cost is from 1000 rubles, diagnostics are free.

Julia, Samsung J7 Neo

Hello! The phone can turn off by 50%, turn it on, writes 15%, the second reason is when the battery charge reaches 25%, the phone sits down in just a minute and turns off. I took it to the service center after the diagnosis, they said no defects were found. What could it be?

Good afternoon
The reason may be in the battery, or consumption on the board. If the situation does not change with the new battery, bring it to the diagnostics, we will try to help. Diagnostics is free.

Vyacheslav, Samsung J510H 2016 MY

When calling from Samsung J330 2017 on video via Viber, the phone itself reboots (Samsung J510H 2016 onwards)

Good afternoon
Most likely, a software failure, the cost of repairs is from 1000 rubles, diagnostics are free.

Natalia, Samsung j3 2017

Hello! When playing any games, with any action in the game, the phone turns off by itself, and the power turns on, tell me how to fix it and what is the problem. No contacts with water, falls, a lot of memory (I transfer everything to a USB flash drive), the phone is in perfect condition, only this problem worries.

Hello!
If the phone works perfectly outside of the game, it means that the device's memory cannot withstand the load, therefore, the problem is not in the phone, but in the "weight" of the game.

Barbara, Samsung j3

Good time of day, after 20 minutes of being in it, my phone reboots itself.
Prompt with what it can be connected?

Good afternoon
Try resetting to factory settings, often this may indicate an overflow of memory, as well as damage to the internal memory of the phone, in this case the repair cost is from 1000 rubles, diagnostics are free.

Arthur, Samsung J4

I have 2 problems 1st new phone began to spontaneously turn off at the very moment when I play the game. and the 2nd problem my PC does not see a hundred. what is the reason?

Hello!
1.- if the phone turns off only during the game, otherwise it works properly - it means that the device's memory does not "pull out" the game.
2.- the problem can be from a USB cable failure to damage to the connector on both the phone and the PC, as well as malfunctions of the microelements of the phone board.

Igor, samsung galaxy s5

Hello
Phone turns off when dropped
Even from a few cm
I think the problem is the old battery.
What do you say?

Good afternoon
To say what is the reason, the master can only after the diagnosis. Supposed malfunctions - damage in the power circuit, microelements of the board. Diagnostics is free, the cost of repair is from 1000 rubles.

Oksana Samsung j4

Hello, when I shoot a video, the phone turns off after a minute. Why can't I record, even in 5 minutes?

Hello!
Try resetting to factory settings. delete unused files and applications, if the problem remains, most likely a software failure, the cost of restoration is 1000 rubles, diagnostics are free.

oksana, iPhone 5s

Top button not working

Good afternoon
Repair cost 2000 rubles

Michael, Samsung Galaxy S6

hung on screensaver

Good afternoon
Repair cost 1000 rubles

inna, SAMSUNG Galaxy J4

The phone turns off by itself during games, then turns on by itself. There were no falls, no contact with water either. The phone is 1.5 months old.

Good afternoon
Perhaps the phone does not support these programs, there is not enough RAM, if the phone in other cases works properly and does not turn off, then the problem is not in the phone.

Gregory, samsung galaxy a5 2017

Spontaneously turns on, there were no falls. Please tell me what is the reason?

Hello!
The reason may be a software failure, the cost of repairs is from 1000 rubles, diagnostics are free.

Vyacheslav, Samsung j4

Hello. The phone is new, 4 days after the purchase it began to turn off at about the same time in the evening. Usually when my son played games on it. When you turn it off and then turn it on, it says that the SIM card is blocked, and then everything turns on.

Hello!
Most likely, a software failure, the cost of repairs is from 1000 rubles, diagnostics are free.

Yura, samsung galaxy j4

I play in the game on the mobile phone and then I see a sound and it mimics

Good afternoon
A software failure is possible, the cost of restoration is 1000 rubles, diagnostics are free.

Snezhana, Samsung Galaxy Nexus i9250

I turn on the phone, it boots up, it works for about a minute and turns off, and so on until I remove the battery, it heats up in the upper right corner (if you look at the phone), what could it be?
And another question, is it possible to repair it without losing files (photos, videos)?
Thanks in advance for your reply.

Good afternoon
The reason may be consumption on the board, microcracks, due to which the phone heats up, the cost of repairs is from 1000 rubles, diagnostics are free. It is better to save all important data on a memory card, since if the diagnostics reveal a software failure, a flashing with data loss will be required.

Natalia, samsung j5 prime

Hello! Please help me figure it out, they call me, I receive the call and after a couple of seconds of talking, the call is interrupted. When you call again, everything is fine.

Hello!
Diagnostics is needed, the reason may be in the telecom operator (in this case, you yourself can test the phone with another SIM card), in the antenna, in a software failure, and others, the cost of repairs is from 1000 rubles, diagnostics are free.

Lena Lyamina, Asus Zenfone 5

Hello! broken screen

Hello!
The replacement cost is 3500 rubles.

Dmitriy, Samsung Galaxy C9 Pro

Good afternoon I have such a problem - the phone turns off by itself, it heats up very often, Wi-Fi does not turn on, the camera writes a camera failure.

Good afternoon
Consumption on the board is possible, it is also necessary to exclude moisture ingress, the cost of repairs is from 1000 rubles, diagnostics are free.

Nicholas, samsung galaxy s2

Turns off at 87% charge and does not turn on. When turned on from the charger, the battery shows the same charge. Reset to factory settings by pressing three keys and further through the menu. The problem hasn't gone away. About three days ago I turned it off by about 60% a.b.. on the forum they write about the condenser, which supposedly puts t / f. This is true? It's under the back cover on the top left.

Hello!
The reason may be in the battery itself, as well as in other elements of the board, a malfunction in the power circuit, consumption, etc., the cost of repairs is from 1000 rubles, the diagnostics are free.

Vladimir, Samsung j700H 2016

About two years ago I broke the screen (the phone was no more than 2 months old). I carefully placed it in the box and hid it in the closet.
5 . 12 . 2018 removed the old screen and installed a new Chinese one. Everything was without problems until I went outside. After 10 - 15 minutes at a temperature of -2, the phone turned off and did not turn on. When I went home, I put it on charge, tried to turn it on, and it was completely discharged, although it was more than 50%. The next day I went out at the same temperature, the bodies did not turn off, but after 10-15 minutes the screen stopped showing (it was clear that it was working because it was illuminated in a dark color and even the sensor worked, I was able to answer the incoming call by swiping the screen).

Good afternoon
The reason may be in a faulty display - a factory defect, diagnostics are needed, it is free.

Alexei, Samsung ji 6

The phone is two days old. When calling a subscriber, the screen goes blank. And I don’t know whether to bring the phone back to the store or how to fix it myself

Hello!
It is difficult to say without seeing the phone, the problem may be a malfunction of the proximity sensor, a software failure, and others. In our service, diagnostics are free, the cost of repairs is from 1000 rubles.

Sasha, Samsung S3

When I play sometimes it turns off and does not turn on for a couple of minutes. Most often, when it is charging, it turns off and on, what should I do ??

Good afternoon
Try resetting to factory settings, if the problem persists, bring it in for diagnostics, it's free.

Rustam, samsung s6 edge

Good evening, they dropped the phone a couple of times, now it can turn off by itself, they say at the service to reset all the settings and format it, it still turns off, after they concluded that there was a problem with the cable, they say this is not repaired anyway. I wanted to know what you advise

Hello!
Diagnostics is necessary, after a fall, microcracks on the board, breaks in the power circuit, etc. could occur, the cost of repairs is from 1000 rubles, diagnostics are free.

Natalia, Samsung t 531

Hello, yesterday I wanted to turn off the tablet, but when I did it, it immediately turned on itself. And so constantly when you turn it off, it turns itself on. And when charging, the battery does not show interest on the screen and a red cross !! What could it be??!

Hello!
Software recovery 1500 rub

Alexei, Samsung Galaxy J1

I dropped the phone on the street, but it worked fine. Then I decided to download antivirus 360. Although the phone had its own antivirus.. But when I went into it, they wrote that the application was not installed.

Hello!
One of the reasons may be a software failure, the cost of repairs is from 1000 rubles, diagnostics are free.

Sasha, Samsung note 4

It turns off after 5 minutes of operation and turn it on again, you need to remove and insert the battery and it can work up to an hour more, what can we remove?

Good afternoon
The reason may be a software failure, malfunctions in the power circuit and others, the cost of repairs is from 1000 rubles, diagnostics are free.

Stepan, Samsung j3 2017 lithoi

It started turning off by itself, I already reset the settings to factory settings, but the problem was not solved, the phone was six months old.

Hello!
Most likely, a software failure, the cost of restoration is 1000 rubles, diagnostics are free.

Dmitriy, Galaxy J3

When you start any action, a black screen appears and the inclusion is loading

Good afternoon
Try resetting to factory settings, if the problem persists, software recovery is 1000 rubles, diagnostics are free.

Anna, Samsung Galaxy A5 2015 (molded battery)

Today I noticed that the phone is completely dead. I decided to put it on the charger, and went away for 40 minutes. Everything was fine, the infection was going on. Later, I urgently needed to call, came up to disconnect from charging, and there was 0%. Well, I decided that the wire was not working, put it on another one. Same thing, and inserted into other sockets. I decided to turn it on until the wire was disconnected, it started up to the main screen, and immediately turned off. And so many times. Water most likely did not get in, fell several times. I can't charge for 2 hours. Tell me what to do

Good afternoon
Most likely, a software failure, the cost of restoration is 1000 rubles, diagnostics are free.

Galina, Samsung G4 2018

The phone is a little over two weeks old. It turns off by itself and then you can turn it on only after removing the battery. What could be the problem?
On the phone itself?
When I don’t use it while charging. I don’t bother with applications much.

Good afternoon
The reason may be a malfunction on the board, a factory defect, as well as a software failure, the repair cost is from 1000 rubles, the diagnostics are free. If the phone is under warranty, we advise you to contact the warranty service.

Kolya, Samsung j7

When I put it in charge it turns on and off

Hello!
Diagnostics is necessary, the cause may be a malfunction in the power circuit, the cost of repairs is from 1000 rubles, diagnostics are free.

Elena, samsing 2praim

Recently, the phone began to turn off at a charge of 45-35% Then you look and after an hour the charge is already 75% for example

Hello!
The reason may be a faulty battery, also in the power controller, and others, the cost of repairs is from 1000 rubles, the diagnostics are free.

Maria, Samsung a5(2017)

Good afternoon
The phone began to discharge very quickly (literally in 5 minutes) from a 15% charge. Could this be due to the fact that the temperature outside is + 5 ° C, or is it a problem with the device. The phone is 3 months old.

Good afternoon
Most likely, there are consumptions on the board, other reasons are also possible, which can only be identified during diagnostics. The cost of repair is from 1000 rubles, diagnostics are free.

Alexei, Samsung A5

The two bottom buttons are constantly blinking, when watching a video from the gallery, from applications, the viber turns off or pauses, what is the reason?

Good afternoon
The reason may be a software failure, screen malfunctions, and others, the cost of repairs is from 1000 rubles, diagnostics are free.

Paul, Galaxy S4

Turns off when the charge is less than 50%. Moreover, it can survive up to 5%, or it can turn off at 50%. When you try to turn it on, it shows 0% and starts rebooting endlessly, until the battery is removed

Good afternoon
Most likely, the battery is faulty, try testing with a new one, if the problem persists, bring it in for diagnostics, it is free, the minimum repair cost is 1000 rubles.

Natalia, Samsung Galaxy A6 2018

It just turned off by itself. Lying in my pocket.
There were no external influences.
Turned on when charging. (Charging is normal and when turned on, it did not disappear).
What is the reason?

Hello!
A software failure is possible, the cost of repairs is from 1000 rubles, diagnostics are free.

Olga, Samsung Galaxy S5 G900H

Hello! After getting a small amount of moisture (a month ago), every day it began to turn itself off and more than once a day. What can be done about it?

Good afternoon
The cost of repair after hitting water / moisture from 1500 rubles.

Ilmir, Samsung A-5 (2015)

The phone turns off even when charging at 60%. Sometimes it can show for example 59% and after 10 minutes already 20%.

Good afternoon
Most likely, the battery has failed, the cost of replacement with the original spare part is from 2000 rubles, it is necessary to clarify the availability by calling the service.

Andrey, Samsung GALAXY S4 9500

Occasionally (once - twice a day, but for a long time, from ten minutes to an hour) went to a cyclic reboot. Then the problem itself disappeared, but as mentioned above, it reappeared. I soldered the power button, the phone stopped restarting, but when the battery is installed (without a button), it turns on by itself, it works fine, but the display does not go out. I inserted the board into another display (rolling around from a donor with a broken display) - the problem remained.
The dialing of the landing contacts of the button did not reveal the problem.
One hope for you. Where else to look?

Good afternoon
For this matter, please contact the service.

Kate, Samsung j5 2017

The phone has already been flashed 2 times due to the fact that at first it was impossible to accept an incoming call, then it is impossible to turn on the sound mode, the speaker does not work, as soon as you press the volume keys it immediately bugs and reboots itself. The phone once fell and the display was changed. what could it be?

Hello!\
Most likely, the consequences of a fall and impact - there may be microcracks on the board, the cost of repairs is from 1000 rubles, diagnostics are free.

Alexander, Galaxy A5

It reboots every 15 seconds. As soon as you connect the charger, it immediately starts up and works fine. as you turn it off, the process of rebooting immediately goes on.

Good afternoon
The reason may be a malfunction in the power circuit, the cost of repairs is from 1000 rubles, the diagnostics are free.

Diamond, Galaxy A3

I replaced the battery in the phone, because the old one was inflated, and after the replacement, the phone just turns off, and to turn it on, you need to put it on charge, even though it is full.

Hello!
Perhaps there are malfunctions in the power supply circuit, the cost of repairs is from 1000 rubles, diagnostics are free.

Catherine, Samsung j4 (2018)

Hello, the phone spontaneously turns off when it's just lying down. The only way to turn it on is to take the battery out and put it back in. Never dropped, never burned, brand new.

Hello!
The reason may be a malfunction in the microelements of the board, the cost of repairs is from 1000 rubles, the diagnostics are free.

Anastasia, Galaxy A5

The phone itself turns off and on every minute, I noticed this problem a couple of days ago, but yesterday everything was fine! Today it started again (((I'm trying to reset the settings to the factory settings, but it doesn't have enough time, the phone turns off and on again. I freed up space on the phone, nothing helps. Water did not get in.

Hello!
Most likely, a software failure, the cost of repairs is from 1000 rubles, diagnostics are free.

Alexander, samsung j2 prime

It reboots itself. When you use applications, especially when the Internet is on, the top of the phone gets very hot. Was not in the water did not fall

Good afternoon

Andrey, Samsung j5

When searching for a connection, the phone turns off and immediately turns on and heats up on the right side, if you look at the screen. Flashed it and nothing has changed. The master said that he was not a drowned man.

Good afternoon
The problem may be in the antenna, a faulty microcircuit, the repair cost is from 1000 rubles, the diagnostics are free.

Bobur, S4mini

The phone turns off for no reason and does not turn on until you take the battery.

Good afternoon
The cost of repair is from 1000 rubles, diagnostics are free.

Natalia, samsung galaxy s3

Good afternoon The phone turned off when the battery was low, and when charging, it starts to turn on and immediately turns off. And so constantly. Does not charge, does not turn on, the battery heats up.

Hello!
Try to test with a new battery, if the problem persists, diagnostics are needed, the reasons may be in malfunctions on the motherboard, the repair cost is from 1000 rubles, the diagnostics are free.

Sokolov Timur, Samsung Galaxy A5 2015

The phone turns off by itself and cannot turn on. The Samsung screen appears and then disappears and everything is new. When the charger is connected, it first shows that there is no charge, but after a while it shows a full battery. Moisture did not get into the phone, except that it fell, no problems arose.

Good afternoon
The reasons may be a software failure, microcracks on the board, power failures, the cost of repairs is from 1000 rubles, the diagnostics are free.

Natalia, Samsung A5 2015

Hello! The phone began to turn off during a call. Otherwise, there are no complaints. It did not fall, moisture did not get in. Returned the factory settings, the problem was not solved. What could be the reason?

Hello!
Try testing with another carrier. If the problem persists, diagnostics are necessary, the reason may be a software failure, malfunctions in the antenna, and others, the cost of repairs is from 1000 rubles, diagnostics are free.

Anastasia, Samsung Galaxy Core 2

Hello, I have such a problem, the phone itself began to reboot and overheat, please tell me how to solve this problem

Good afternoon
The reason may be consumption on the board, the consequences of water ingress, microcracks, the cost of repairs is from 1000 rubles, diagnostics are free.

Olga, samsung galaxy c4

Hello! The phone turns off by itself. Regardless of the% charge. It works properly only when the memory is connected. If you turn it on without memory, it shows 0% and immediately turns off. And so several times a day! What is the reason?

Good afternoon
Most likely, the reason is in the battery, we advise you to purchase only the original one.

Catherine, samsung galaxy s 4 mini

Good afternoon, the situation is as follows, the phone randomly turns off and until you get the battery back it will not turn on, I recently installed a new battery.

Hello!
Diagnostics is needed, the problem may be in malfunctions in the power circuit, the consequences of moisture ingress and others, the cost of repairs is from 1000 rubles, diagnostics are free.

Elena, sm-g355h

Please tell me how to reset to factory settings. The phone periodically turns off in standby mode, it happens once a week, or maybe every day. regardless of the battery level.

Hello!
You can reset to factory settings through the Settings menu.

Victor, Samsung a5

Hello, my Samsung a5 has recently started to turn off by itself, a short vibration appears and it turns off, what could be the matter?

Good afternoon
Most likely, memory overload, try resetting to factory settings, if the problem persists, the repair cost is from 1000 rubles, diagnostics are free.

Dmitriy, Samsung A5 2015

If it is constantly on charge, then no problem. Disconnecting the battery goes a little faster than before and 90% can simply reboot, but not to the desktop, but to the Samsung splash screen. Until you put it on charge again, it will turn on fully.

Good afternoon
Perhaps the battery is faulty, the replacement cost is from 2000 rubles with the original component, the diagnostics are free, it is necessary to clarify the availability and the final price by calling the service.

Adam, Samsung galaxy not4 910F

It started to turn off for no reason, hang up. When you enter the Internet, it’s generally off and not on, it doesn’t take charge when it’s off, it charges it on. The battery is normal.

Hello!
A software failure is possible, it is necessary to completely remove the program and reinstall it, the cost of the service is 1000 rubles, the diagnostics are free.

khabib, Samsung a3

The phone tries to boot, but then it turns on and off by itself, and so on without stopping. formatting did not help

Good afternoon
The cost of repair is from 1000 rubles, diagnostics are free. Most likely a software glitch.

Tatiana, samsung gelaxsi s 5

Didn't fall. Didn't fill with water. It's charging fine. It just turns on by itself. It does not show that it has turned off, it immediately shows that it has restarted and asks for a pin code. And so several times during the day.

Good afternoon
Try resetting to factory settings, if the problem persists, diagnostics are needed. The cost of repair is from 1000 rubles, diagnostics are free.

Julia, Samsung J700H

The phone reaches 50-60% and turns off and then loads but not completely and turns off again, and so on until I put it on charge.
Thought it was the battery. Bought a new one... didn't help
But on this one, when it turned off, it no longer turns on until you put it on charge ...

Good afternoon
Consumption on the board is possible, the cost of repairs is from 1000 rubles, diagnostics are free.

Tatiana, Samsung Galaxy J7

The phone will soon be a year old, and it starts to turn itself off at a charge of 60-40%. For example, I watch a movie or I sit on Instagram or turn on the mobile Internet and the phone turns off, it reboots itself and the charge is 0%, and then when I put it on charge, the percentage that was before the shutdown is displayed or I go into the camera some stripes start flashing and the phone turns off reboots and 0%. Please tell me what to do? It's also impossible...

Hello!
The problem can be both in the battery and in the program. Try resetting to factory settings, remove all unnecessary files and applications. If the problem persists, the cost of repair is from 1000 rubles, diagnostics are free.

vasek, Samsung gt-s5380d

the phone itself turns on and immediately turns off .. it is not possible to go to the factory settings. what to do?

Good afternoon
The cost of restoring the software is 1000 rubles.

Ilnaz Uzyanbaev, Samsung J7 2016

Good afternoon! The phone turns off by itself, and the message "Integrity check failed, unable to restart the device" comes up and the reset button, I pressed the reset button, but the problem still repeats, I don’t know what to do, can you help me with anything?

Hello!
Most likely, software malfunctions, the cost of repairs is from 1000 rubles, diagnostics are free.

Sergey, Samsung A5 2016 molded battery

Hello, such a problem, the phone turns off and on by itself, if you do not connect the charger, it works fine with the charger, what could be the reason?

Good afternoon
The reason may be a malfunction in the power circuit, a problem with the power controller, and others, the cost of repairs is from 1000 rubles, diagnostics are free.

Edward, Samsung Galaxy A5 2016

The phone is charging, everything is fine, but when the charge reaches 40-60%, the phone immediately turns off without a screen saver, like "samsung". What to do? The phone did not fall, did not plunge into the water, and now I noticed that the back cover on the side has peeled off a little

Good afternoon
Perhaps the battery has failed, the cost of replacing with the original component is from 1800 rubles, the availability and final cost must be clarified by calling the service.

Oksana Samsung J5 Prime 2016

Good afternoon Having a problem after 7 months of use, the phone itself heats up and turns off to rest?

Good afternoon
Try resetting to factory settings, if the problem persists, bring it in for diagnostics, the reason may be in the software or in malfunctions on the board, the repair cost is from 1000 rubles, diagnostics are free.

Azazello, Samsung s8+

Sometimes, when almost fully charged, the c8+ phone turns off, I start to turn it on, and it shows me that 0 percent charge, how can this be?

Good afternoon
The problem may be a malfunction in the power circuit or in the battery itself, the cost of repairs is from 1500 rubles, the diagnostics are free.

Sergey, samsung j2

good afternoon, the phone has been working fine for a year and a half, but I go into the gallery or video, it turns off and turns on itself and freezes on the Samsung splash screen, and does not respond to any actions.

Hello!
Most likely, a software failure, the cost of repairs is from 1000 rubles, diagnostics are free.

Svetlana, Samsung j3

The phone turns off and immediately turns on by itself 3 times a day. Wherever I go to any application, it immediately knocks it out. Didn't drop it, didn't wet it. I bought it in June 17th.

Hello!
Try resetting to factory settings, if the problem persists, the cost of restoring the software is 1000 rubles, diagnostics are free.

Victor, Galaxy J3,Samsung.Assembly Vietnam

SMS came, I opened it and read it and the phone went out. I put it on charge, it took a little time to turn on by itself, the screen saver-Samsung logo passes and turns off. It happens endlessly, it does not respond to the power button. Thank you.

Hello!
Software recovery 1000 rub.

Eugene, Samsung galaxy j1 2016

Hello, the phone is a month old, it began to reboot when called, sometimes it’s normal and sometimes it reboots especially from 2 sims. I downloaded programs only from the play market, I also downloaded Doctor Web for verification, Kaspersky is worth checking - all the rules. I do not know what to do.

Hello!
Try resetting to factory settings, if the problem persists, diagnostics are needed, the cost of repairs is from 1000 rubles, diagnostics are free.

Olga, Samsung Note Edge

Hello! I took the phone from my hands, but very soon I noticed a serious jamb. Externally, the bodies are perfect. Not a single scratch or chip. But here's the catch. After locking the screen, after a while it stops responding at all. It turns on only if you remove the battery and let it do it WITHOUT it for at least 15-20 minutes. Only then does it turn on. In the off state, if it is charging, the screen of the charging process does not show at all. Stops responding after blocking and when it is charging, and without connecting to a power outlet. And this morning he was also lying "without feelings", but on the screen near the speaker a green light shone. What about him? How to fix it?

Good afternoon
Diagnostics is necessary, the reasons may be in faulty microelements of the board. The cost of repair is from 1000 rubles, diagnostics are free.

Alexander, samsung galaxy j5

The phone freezes and turns off when I plug in the headset.

Good afternoon
Most likely, the headset jack is faulty, the repair cost is from 1000 rubles, the diagnostics are free.

Vlada, Samsung j5 2016

At night, the phone itself is discharged to zero
I put it sometimes even with a full charge, turn off all notifications and the Internet, and in the morning it is always completely empty

Hello!
Most likely, there is consumption on the board, the cost of repairs is from 1000 rubles, diagnostics are free.

Kostya, samsung galaxy a5

Started to turn itself off and on

Good afternoon
Perhaps a software failure, the cost of repair is from 1000 rubles, diagnostics are free.

Oleg, samsung note 4 duos

Hello, my phone began to turn off at 50 60 percent of the charge without the possibility of further turning on without a charger. I changed the battery from aliexpress and everything is the same

Good afternoon
Diagnostics is needed, there may be problems with power supply, there may be consumption on the board, the cost of repairs is from 1000 rubles, diagnostics are free.

Novel, Samsung j510(2016)

Good afternoon.
In me, this is the reason if the phone is less than 35% 40% I turn on the camera and the blue stripe on the screen and turns off in a couple of seconds, but it’s not possible to turn it on anymore, only it turns on if you put it on charge.
Dyakuyu

Hello!
The reasons, most likely, are in malfunctions in the power supply circuit, or microelements of the board, diagnostics are necessary, the cost of repairs is from 1000 rubles, diagnostics are free.

Natalia, samsung galaxy s4

The phone is two weeks old. But the network immediately after two days began to disappear. The network is only available when a charger is connected to it, and as soon as the charge is removed, the network disappears through the 5th world. Then a week later such a problem appeared, he did not turn on, wrote that the battery was discharged at 60%. And now it turns itself off and on. What is the reason?

Good afternoon
There may be several reasons that are not related to each other - a faulty battery, antenna, microelements of the board responsible for the network, if there is a guarantee, it is worth contacting it. In our service, the minimum cost of repairs is 1000 rubles, diagnostics are free.

Alexander, Samsung G5 2016

The phone began to turn on for 2 months and then immediately turn on and turn off again by itself. And this happens until the battery is pulled out. Then it turns on and works for a couple of hours or days and everything repeats. What to do?

Hello!
It is necessary to delete all unnecessary files and applications, perhaps the phone's memory cannot cope with the amount of information. If the problem persists, diagnostics are needed, it is free.

Alfiya, Samsung a3 2016

Hello! The phone turns off during a conversation for about 2-3 minutes, but not always. And so everything works fine. What's the problem? I already deleted everything and did a reset.

Good afternoon
Perhaps a software failure, the cost of restoring the software is 1000 rubles, the diagnostics are free.

Andrey, Samsung Galaxy A5 2015

Bought the phone three years ago. Now it has turned off randomly. Maybe 80% of the charge, and the screen goes blank without giving off signals. Doesn't turn on unless plugged in.
P.S I did not drop it, the water did not fall

Hello!
Most likely, the battery has failed, the cost of replacement with the original spare part is from 2500 rubles, the diagnostics are free.

Irina, Samsung j5 (2016)

Good evening. Such a problem has arisen. When Philips headphones are connected, the phone hangs, then reboots until the headphones are pulled out. Works fine without headphones. The phone is six months old. Did not fall, moisture did not get. What could it be? Thank you

Good afternoon
Most likely, the headset jack is faulty, the repair cost is from 1000 rubles, the diagnostics are free.

Maria, samsung s 5

My phone fell and it didn’t turn on, then I opened the lid and pulled out the battery and put it back, it turned on but some stripes appeared, then it turned on, worked for a few minutes and turned on

Hello!
Stripes may indicate the consequences of a fall - microcracks on the board, or a broken display - the cost of repairs is from 1000 rubles, diagnostics are free.

Svetlana, Samsung J3 (2017)

The phone is half a year old, rebooted by itself and the word Samsung is displayed on the screen. Doesn't respond, can't turn it off or turn it on.

Hello!
The cost of restoring the software is 1000 rubles.

Albina, Samsung GALAXY S8

Good afternoon, I bought the Samsung GALAXY S8 phone half a year ago, I haven’t been in the water, they called on a video call and it turned off, I thought that the battery had run out, charged it, and now it turns on and turns off after 5 seconds of operation, and turns on itself, and so on until the battery runs out completely. At the same time, the phone becomes very hot, for what reason can this phenomenon be!)?

Good afternoon
Probably a software failure, the cost of restoring the software is 1000 rubles, data may be lost.

Nika, samsung grand duos

Hello.
The problem started yesterday. At first, all applications crashed, something like "Application Gallery has stopped." Then it started to turn off. I'm just looking at the screen, and the phone is off. Just a black screen, no shutdown signs.
Now it either works or it doesn't. It turns off, sometimes it turns on again (if you're lucky), sometimes it's stupid.

Good afternoon
Most likely, a software failure, the cost of recovery is 1000 rubles, with data loss.

Denis, Samsung sm-g361h

Hello, I bought a used phone from my hands, the same problem turns off at different charges, maybe 90% it went out, bought a new battery, the same situation! And why doesn't Sberbank work! Thank you

Good afternoon
It is necessary to use the original battery, if the phone turns off with a new original battery, the problems may be due to malfunctions in the power circuit, the repair cost is from 1000 rubles, the diagnostics are free. The Sberbank application is a third-party application, you need to contact the developers with this question.

Dmitriy, Samsung j5 2016

Hello. When you turn on the camera, the phone starts to get very hot and when you press the button to take a photo, it turns off and reboots itself several times in a row. What could be the problem? Akum is normal without any complaints, moisture did not get in

Good afternoon
There may be small microcracks in trace elements. responsible for the operation of the camera, the cost of repairs is from 1000 rubles, diagnostics are free.

Andrey, Samsung A5. 2014

Drowned device after repair. Worked for a couple of hours and quit. To turn it on, you need to press and hold three buttons at once, after turning it on it works without problems until the next shutdown. Turns off without certain intervals, always in standby mode (when the monitor is not lit).

Good afternoon
Most likely, the consequences of water ingress - there may be malfunctions in the power circuit, restoration is necessary, the cost of repairs is from 1500 rubles, diagnostics are free.

Di, Samsung j710

The phone is 2 months old, it started to turn off when the temperature changes. For example, it lies in the pocket on the street, I go into the house and it is always on.
What could be the problem.
And one more problem, it does not display the network. All antennas are on the display, and when you call, it says there is no network or the network is not registered. Reboot helps

Hello!
Diagnostics is needed, the reasons may be in malfunctions of the microelements of the board, try testing the phone with a different SIM card with the network. If there is a warranty, we advise you to contact the warranty service. In our service - repairs from 1000 rubles, diagnostics are free.

Olga, samsung galaxy j5 2017

When you go into the settings-app-open their phone hangs. It started to reboot itself.

Hello!
Try resetting to factory settings, if the problem persists, the repair cost is from 1000 rubles, diagnostics are free.

Ismail, samsung galaxy s 6 edge

I have such a problem, I put the phone on the lock and it turns off after 1 minute, and so everything works fine, as soon as I put it on the lock, I have to turn it on again, what could it be? It could be because of the battery

Good afternoon
Perhaps the problem is in the power button, diagnostics are needed, the cost of repairs is from 1000 rubles, the diagnostics are free.

Hope Sobyanina, Samsung A5

By itself, it turns on the last button, I don’t know what to do. I don't know what is the reason

Good afternoon
If a button on the touch screen is pressed randomly, the sensor is most likely defective. The reason may be previous falls, moisture ingress, etc. The cost of replacing the display module is from 5500 rubles with the original spare part, the diagnostics are free.

madina, SM-J33F/DS

Hello, I have such a problem with the phone, I didn’t reset it to the Samsung Galaxy J3 2017 and they told me to keep a Google account, but at the moment I don’t remember what to do in this situation ... And my phone also started turning off by itself, what’s the problem? Maybe due to an incorrect reset?

Hello!
Unfortunately, the Google account is available only to the owner of the phone, it is impossible to delete it with the firmware. Turning off the phone can depend on many reasons - from software failure to malfunctions in the motherboard, the cost of repairs is from 1000 rubles, diagnostics are free.

Gennady, Samsung Galaxy S3

The phone turns off if it is lightly hit with the case. by pressing hard on it. Or when you throw it on the bed, it immediately turns off. sometimes it reboots itself several times after shutdown, then it turns on. you have to turn on the phone several times to get it fully turned on.

In the modern world, a telephone is a necessary thing for a person, which contains many necessary functions. Unfortunately, after a long period of use, it begins to live an independent life: it starts turning off by itself when you receive a call or when you press the buttons. An unexpected disconnection of the phone is a very unpleasant incident, especially if you need to call at the same time.

To understand the causes of the malfunction, you do not need to instantly run for the help of specialists to the service center.

There are a number of factors that provoke the next turning off of a mobile phone, which you yourself are able to eliminate.

Main reasons

• Mechanical damage. If you noticed that the device started to turn off after being hit or dropped, the reason for the shutdown may be damage to the motherboard or other elements of the device. To check the device for damage to the chips, you need to bend it with your hands. Only without fanaticism. If the phone starts to freeze or turn off, then the cause of the problem has been found. In this case, you will need to contact the service center employees.

• Software failures. A normal reboot will not help in this situation. You will need to flash your device. Enter on the Internet in the search box a request for firmware with the model of your device. You can find on the net a lot of step-by-step instructions for flashing the device. If something doesn't work for you, contact the experts. For a certain amount, a software update will be installed on the mobile phone, and the problem will be solved.

on the video why the phone turns off by itself:

• Incompatible applications. Installing new applications can cause the mobile phone to shut down and freeze. If the problem persists when you restart, you will need to perform a hard reset. In this case, all user information is deleted, and the problem of self-disconnection is solved. To do this, you need to enter the "menu", "settings", "reset settings", "reset phone settings". Next, format the device memory and memory card.

• Moisture affects many appliances, especially mobile phones. After moisture enters the equipment, spontaneous shutdown begins. If water gets into the phone, you will need to remove the battery and wipe off the moisture. After that, dry it in a ventilated place. Never dry your mobile phone under hot air! When heated, microcircuits can be damaged, then nothing can be done, how to give the phone for repair or throw it away.

• Lack of RAM. When several applications are enabled on the device at the same time or one resource-intensive, in this case, a crash is possible. To keep your phone from turning off, do not leave a few applications running, or use less resource-intensive ones.

• Exploitation. Many devices are sensitive to temperature. Some devices turn off in extreme cold or heat. Sudden changes in temperature and humidity are not excluded. Please refer to your mobile phone's instruction manual to ensure proper use. In order to protect against subsequent shutdowns, try to adhere to the operating rules of use.

When the above methods do not bring an effective result, there is only one option left - to take the mobile phone to a service center. Upon inspection, you will be told the reason for the self-shutdown.

Turning off the phone can lead to several reasons, which can be divided into software and hardware.

Battery failure

Damage to the battery often leads to the phone shutting down on its own.

Over time, dirt can accumulate on the terminals, the connection with them weakens. In this case, it will be enough to wipe the terminals with a rag soaked in alcohol.

You can understand that the matter is in the battery by how slowly the smartphone charges and quickly discharges. And sometimes in appearance: if it is swollen or there are mechanical damage.

The battery fails at the end of its service life or if the recommendations for use and charging are not followed. For example, temperature fluctuations or moisture can cause a malfunction.

Such a battery must be replaced as soon as possible - it is dangerous to use it. It is easy to do it yourself by buying a suitable model.

Software failures

A software failure can cause the gadget to freeze and turn off after installing a new application or updating an old one. And also in case of unsuccessful flashing, for example, when installing the wrong version.

You can uninstall the last application that caused the problem yourself.

If a virus has entered the system, then the components may overheat during operation, the phone will turn off to avoid overheating. In this case, you need to run an antivirus program.

The problem may arise when using instant messengers, then it is enough to update the application or download another one.

Heating and turning off while playing or watching a video means that the software can not cope with the load, perhaps this is typical for this phone model. If there is no information on the Internet about this, then it is better to contact the service.

Mechanical damage

This is perhaps the most common reason why the phone has to be taken in for repair.

Who has never slipped out of the hands of the phone, while falling on the asphalt or tiles? After a fall, you can slightly bend the smartphone in your hands, and if it turns off at the same time, then you need to carry it to the service.

Out of memory

The Play Market has a lot of different applications for every taste, but you can download so many of them that there will not be enough memory for the normal operation of the phone.

The processor is loaded so much that the smartphone constantly turns off. 15 installed applications is the optimal number, and it is better to delete the rest. It is also important that the operating system is licensed, only then it will work correctly with applications.

Temperature changes

Due to a sudden change in temperature, condensation can form, which leads to oxidation of the contacts on the motherboard. Especially in budget models in which there is no protection against moisture resistance.

In addition, temperature fluctuations adversely affect battery performance. Turning off the phone in the cold is normal, the user manual usually indicates the temperature range at which the smartphone should function stably.

In most cases, when the smartphone turns off, the problems can be fixed at the service center. But sometimes the cause may be the deterioration of components if the phone is more than 4-7 years old.

Samsung mobile phones are characterized by a high level of reliability and functionality, so any problems associated with them are extremely rare. At the same time, it is important to understand what can cause serious malfunctions in smartphones. The situation when the Samsung phone turns off on its own most often requires the help of specialists with the necessary knowledge. However, sometimes a mobile phone user can solve an existing problem on their own.

Why does Samsung turn itself off?

Various reasons lead to independent shutdowns of the Samsung gadget:

• problems with the battery: moisture ingress, contamination of contacts;
• moisture getting under the phone case with subsequent aggressive impact on electronic particles;
• wear of the "upper" loop. In this case, the mobile phone will turn off when receiving phone calls. Wear of the cable leads to a short circuit;
• flash memory or processor failure. This problem often occurs after the phone has been dropped or hit on a hard surface;
• malfunction of the display module at the slider-phone. The display module in this case is a cable connecting the screen and the phone's motherboard.

Thus, contacting a service center is not always necessary. Sometimes there is a chance that the problem can be solved on its own without the involvement of specialists.

How to proceed?

First of all, you need to understand why the phone turns off by itself, because Samsung is a reliable company and marriage is rare. Only then is it possible to take the right action.

1. First of all, you need contacts. In the presence of contamination, a thorough cleaning is recommended.
2. Troubleshooting hardware is another important piece of advice. This is due to frequent problems with battery terminals and mobile phone connectors during long-term use of technology: destruction of solder joints, oxidation of contacts.
3. Removing found software errors. In most cases, software errors appear if a manual flashing of Android has been carried out. In case of violation of root access with root rights, only the installation of licensed software or